Homeowners in Virginia Beach are proud of their home. The sprawling yards, full grown trees and verdant landscapes in neighborhoods ranging from Kempsville to Oceanview to Chesapeake Bay are a key to being a great city to live and raise kids. However, it is those same beautiful trees that will require regular care, professional attention and at times emergency action when storm season rolls around.
Selecting the perfect tree service company in Virginia Beach isn’t something that you can simply do based on the first name that you discover in a search. The right company provides certified and qualified professionals, honest pricing, and insurance and an established history of caring for every yard. A poor company can cause damage to your landscape, unexpected bills, and incomplete projects.
True Gen Tree Service LLC is one of the reputable tree service companies in Virginia Beach and all of Hampton Roads. We have earned our reputation by getting to work on time, doing the job right, and being honest and respectful to all our homeowners. In this blog post, we will cover all your questions about the professional tree service in Virginia Beach, as well as what we do and why it matters, how we do it, and why Hampton Roads homeowners call on True Gen first when it comes to tree service.
Why Virginia Beach Homeowners Need Professional Tree Service
The unique geographical location of Virginia Beach presents a natural property tree challenge. The city is located on the Atlantic coastline, and thus directly exposed to tropical storms, high humidity, salt air, and extreme summer temperatures. These conditions impact tree growth, aging and susceptibility to weather stress. They additionally trigger unique hazards that the homeowner of a city that is not inland can never encounter.
Tree service professionals take a systematic approach to meet all these challenges. A qualified team doesn’t just show up and start chopping branches. They assess trees for structural issues, look for signs of disease and pest infestation in trees before they can pass along, trim trees to minimize wind resistance during a storm and remove trees that are too hazardous to leave standing. All tree services that a certified tree company performs aim at a common goal: the safety of your property, and the health and longevity of your trees.
Complete Tree Services True Gen Tree Service Delivers in Virginia Beach
True Gen Tree Service provides all the services you could possibly want in relation to tree care in Hampton Roads and the Virginia Beach area. All services are provided in the same manner: certified professionals, safe practices, and honest pricing, and comprehensive cleanups. A detailed description of what we do and why each service is important to your property.
Tree Removal
Tree Removal is the greatest tree service that a homeowner might possibly request. Removal is the appropriate decision for a dead tree, a tree that is seriously ill, when the tree has sustained major storm damage, or when the location where the tree is growing causes continued safety concerns. True Gen Tree Service removes trees of all sizes and complexity, from small ornamental trees in tight residential yards to huge oaks and pines, where they must take care to remove the tree in smaller sections near the house.
Our removal process starts with a thorough on site assessment. They identify each hazard on and around the tree, undertake a controlled approach to tree removal, and communicate a comprehensive plan to you prior to making any cuts. We went down the tree from top to bottom using professional rigging and rope techniques to control where each section of the tree goes. This helps to prevent unnecessary damage to your home, your landscaping, your fence and everything else in the work zone.
Once removed, we grind the stump and also remove any debris from your property. True Gen Tree Service does not leave behind logs, branches, wood chips or leaf piles when completing a project. We take everything away and leave your yard clean, tidy and ready for whatever you will do with it next.
Tree Trimming
The most frequent tree service request for Virginia Beach homes is trimming trees. Trees that are too tall begin to shade lawns, overgrow other plants in the landscape, rub against rooflines and gutters, create wind resistance that can make a yard more susceptible to storm damage, and leave a yard looking run down and shabby. All these problems can be corrected with regular professional trimming.
True Gen Tree Service prunes trees in Virginia Beach with expertise and accuracy. We’re not just cutting random bits that are too long or something that doesn’t fit together. Before cutting, we assess the health condition, structural balance and growth pattern of each tree. Strategic trimming eliminates the right branches of the tree in the right proportions to shape the tree, minimize hazard potential, and encourage future tree health. Excessive pruning results in stress and damage that may take several years to correct. We cut with wisdom and moderation.
True Gen Tree Service provide trimming services for canopy thinning, dead branch removal, height reduction, canopy clearance over roofs and driveways and crown raising for canopy clearance. We also provide hedges and shrub pruning services for residential clients who want their entire landscape to be manicured and in tip top shape.
Tree Pruning
Pruning is more than just cutting back. Trimming mainly controls the shape and size of the tree’s outer canopy while pruning helps improve the internal structure, health, and future direction of tree growth. Professional structural pruning particularly benefits young trees, as the choices that professionals make during this stage of the tree’s life affect the growth and strength of the tree as it matures.
The True Gen Tree Service is a professional tree pruning company servicing best practices in Virginia Beach. Clean cuts at the right angles and places to allow for quick healing and minimise infection at pruning wounds. Crossing branches that rub are removed to prevent weak spots. We prune for more open canopy, to allow for better air movement and light penetration. And we do all this without altering the natural appearance and beauty of the tree.
Fruit trees, ornamental trees and heritage trees are all treated to a specific pruning care to suit their species and growth habits. Before we bring tools to your tree, we make smart decisions based on what each tree needs, and Virginia Beach homeowners trust us to do so.
Stump Grinding
A falling tree leaves behind a stump, which causes continuous problems. Stumps are a hazard in the yard. They bring in termites, carpenter ants and other wood boring pests that may enter your home. We make mowing and maintenance of lawns and landscaping difficult. We send up sprout growth which we must maintain at all times. Not only that, but they just don’t look good in a yard that’s been taken care of.
True Gen Tree Service will efficiently and thoroughly grind stumps in and around Virginia Beach, VA. Our underground stump grinding equipment cuts stumps below ground level, eliminating the hazard of stumps on the surface, and getting rid of most of the root. Grass is ground down to a depth that will not allow it to regrow, so you can plant into the area, lay sod in the area, or start new landscaping projects in the area.
We also provide root flare grinding on surface roots that spread out over the yard and can cause mowing problems and tripping. Our crew clears multiple stumps at one time on one property, which equals efficient and economical clearing of a yard that has several old stumps over the years.
Emergency Tree Services
True Gen Tree Service is ready to respond to a storm in the Virginia Beach area. Fallen trees, damaged trees that lean towards structures, trees that contact power lines, and any emergency tree hazard situation that requires immediate professional attention fall under our emergency tree service. We respond to emergency calls and get the crew to a home as soon as possible to help get the job done safely.
Our emergency response team is equipped with the necessary tools and knowledge to deal with complex and high pressure situations. We check the risk, we devise a safe removal strategy and we carry out it with meticulous care so as to not further damage your property and get rid of the immediate risk as efficiently as possible.
What Makes True Gen Tree Service Different From Other Tree Companies in Virginia Beach
When looking for a tree service company, Virginia Beach homeowners have options. How can it be that True Gen Tree Service is the right choice? The solution is in our approach, our behavior, and the high quality ratings our customers give us in their reviews, over and over again.
Certified Professionals on Every Job
Tree work is a professional skill and needs training and certification. We are certified in tree care and tree removal and are up to date on best practices and safety standards. Once a True Gen Tree Service crew has come to your property, you can expect the professionals to work, not unskilled individuals using the tools of dangerous equipment without training.
Certification is important because improper tree work can have a long lasting impact on your trees, property and crew. Disease entry points through improper cuts will cause a tree to live a shorter life. Excessive removals compromise safety of structures and persons. True Gen Tree Service has the training and knowledge that makes all work safer and the end product better.
Full coverage Insurance — Your Protection Matters
The business of tree service is a hazardous one in itself. Operating heavy equipment at height in close proximity to structures and power lines can lead to accidents. All of True Gen Tree Service’s work is fully insured. If an unforeseen incident occurs on your property while we are serving you, you will have no financial responsibility for it.
Do not hire a tree company that is unable to provide proof of their insurance. Homeowners who leave the job of tree work to uninsured professionals face serious risks. When an uninsured worker injures themselves on your property or when an uninsured company damages your home while removing the contents of your home, you may be on the hook for the entire bill. At True Gen Tree Service we don’t leave any room for risk by providing full coverage insurance on all our jobs.
No hidden charges and clear pricing
True Gen Tree Service creates estimates that are transparent, accurate, and straightforward. We come to your property, look at the job and provide you a complete estimate for the work required. You won’t pay extra fees once the job is done. The crew decided to do something they know you will not be able to pay for without their approval, so they added no extra charges. If we quote it, it’s what you pay.
This is an expression of our greater pride and dedication to treating our customers with respect, which includes transparent pricing. We know the costs of home maintenance can quickly add up and we want you to have absolute peace of mind when making a financial decision with us. In all of our customer’s reviews they have always said our prices were fair and they never had to pay an unexpected bill.
On Time Scheduling You Can Count On
Scheduling unreliability is one of the most frequent complaints that customers have about service companies. Crews arrive late, reschedule appointments without warning, or perform only a portion of a job before going away over the weekend. True Gen Tree Service is not like that. We’re on time, we do what we say we’re going to do, and we’re in good communication with you if something on the schedule changes.
A reliable schedule shows that they value your time and your trust. We know that you planned your day around when we are coming and we take this very seriously. Our team arrives on time, and leaves only after completing the work and you are happy with the outcome.
Complete cleanup of all jobs
Tree work can create lots of debris. When companies remove branches or trim large amounts of trees, the wood piles up rapidly in the form of branches, logs, bark, leaves, wood chips, and sawdust. Some tree companies finish the cutting and leave the cleanup work to the homeowner. Clean up is standard on all True Gen Tree Service jobs.
We remove all debris from your site at the completion of the tree work. We take all the garbage away and your yard is clean, neat and ready for you to enjoy. In their testimonials, customers often report that their yard is tidier following the effort of our crew than it was prior to we started work on it. That level of clean up is not a coincidence. It is our team’s pride in each property we do.
The True Gen Tree Service Process: First Call to Final Walkthrough
Our process has been designed to ensure a smooth and stress free tree service experience for residents of Virginia Beach. That’s exactly what we do from the time you call, to the time we leave your property.
Step 1: You Reach Out and We Listen
The conversation is the beginning of everything! Call us at (757) 840-9608 or send a note to mike and let us know what is happening with your trees. We take time to listen, ask any questions we may have, and arrange a time to meet outside and see the situation for ourselves. In case of emergency, we act swiftly. For ‘standard services’, we accommodate your availability.
Step 2: We Assess Your Trees and Your Property
Before we do anything else we have a comprehensive tree assessment and property survey with our team. We determine exactly what work we will do, find any potential hazards or complications that will impact the way we will approach the job, and consider all of the structures, utilities, and landscape that surround the work zone. We never skip this assessment step, as a good assessment prior to the job commencing enables us to work safely and efficiently.
Step 3: We Give You a Clear, Honest Estimate
Once we’ve finished the evaluation, we give you an extensive and honest estimate of work. We clearly outline what we are going to do, how and what it covers. Before we start, we’ll answer all your questions! You take this decision after you have fully understood the service and there is no pressure on you from us. If the job is out of your current budget then we are open and honest about the options available to you and we prioritise the most important work.
Step 4: Certified Team Carries out the Work Safely
After your approval of the estimate, our certified team gets to work. On every job we use industry proven and professional grade equipment. There’s constant communication among our crew to coordinate each cut, every rigging maneuver, and every piece of equipment on the work. We maintain a well organized and safe work area during the work. Our staff understand the roles and responsibilities, have safe procedures to follow and are proud to get the job done right the first time.
Step 5: We Clean Up Completely
Once the tree work is completed, our team is instantly in clean up mode. All debris branches, logs, wood chips, bark and sawdust are removed from your yard when we are done. We rake, check again over the work zone for any things we may have overlooked and ensure the area is as clean and tidy as possible before moving forward.
Step 6: We Walk The Property With You
A job is not finished until you walk through the property with us and say that everything “looks just fine! We highlight the work performed, respond to any last questions you may have, and ensure you are 100% happy with the outcome. If any aspect is not as you expect, we resolve it prior to our departure. It is our guarantee that we are responsible for our work 100%.
How to Choose the Right Tree Service Company in Virginia Beach
Not all trees in Virginia Beach will provide the same quality, safety, or value when it comes to tree services. Homeowners who are aware of what to be looking for will avoid poor experiences, damage to their homes, and unexpected financial problems. When picking a tree service company in Virginia Beach, here are some things to consider.
Verify Insurance Before You Agree to Any Work
This is the one most crucial step. Before a tree company comes on site do not hesitate to request proof of liability insurance and workers’ compensation coverage from each company you are thinking about hiring. This information is a standard part of doing business with a good company. If the company cannot or will not show you the proof of insurance, it’s the company you should leave behind, no matter what they quote you.
Ask About Certifications and Training
Find out who will actually do the job on your property and what their skill set is. Arborists and trained tree care professionals have knowledge and skill that untrained individuals lack. Proper certification involves the individuals that are cutting the trees understanding the tree biology, safe cutting techniques, rigging methods, and how to deal with a situation without creating another hazard.
Read Reviews From Real Local Customers
You can get a first-hand look of a tree service company from real local verified online reviews. Pay attention to consistent positive and negative comments. If a company always receives commendations for their communication, tidiness and fair pricing, then they’re likely to be able to provide that service consistently. If a business has received a lot of complaints about unfinished work, unexpected fees or not cleaning up, there’s no reason to suspect that it isn’t providing the same services.
Get a Written Estimate Before Work Begins
Request a written estimate which details out what work will be done and how much it will cost before any work begins. Verbal estimates create opportunities for miscommunication, and can lead to unexpected costs. A professional tree service company will give you a written estimate and will adhere to it. At True Gen Tree Service, all our estimates are in writing and clearly detail what it will take for the job!
Avoid Door to Door Tree Companies After Storms
During the large storms, Virginia Beach gets a host of tree companies from out of town that do door to door tree removals. Most of these firms remain uninsured, underqualified and will vanish into thin air once they get paid without completing the job. Use local businesses that have a proven reputation, verified address and authentic customer feedback from the community.
Conclusion
Homeowners in Virginia Beach invest in their communities, landscapes and their homes. Every tree within this city adds beauty, shade, storm protection, privacy and real financial value to the property on which it stands. To maintain those trees and to cut down trees that pose a hazard, one needs someone who has the expertise and training to provide a professional tree service, who is honest about charges, and is genuinely concerned about the tree.
However, that and more is what True Gen Tree Service provides to Virginia Beach and Hampton Roads homeowners every day. We’ve established our reputation on providing quality workmanship, communicating clearly, keeping to a schedule, and thoroughly cleaning up on all jobs we take. Our customers expect us to arrive, do the job properly and treat each property as if it was our own home.
Frequently Asked Questions (FAQs)
When should I seek professional intervention for a tree that I have at home?
There are several symptoms that tell you that a tree requires an evaluation. Visible dead or dying branches in canopy, cracks/split in trunk, mushrooms or fungal growth at base, major lean (not always present), root heaving from ground.
How many times a year should I consider hiring a professional to prune my tree in Virginia Beach?
Professional pruning is beneficial for most mature trees and should be done 3 to 5 years. Trees in high exposure areas, such as near power lines, buildings, or in storm prone areas may require more frequent attention, however.
Can True Gen Tree Service service near power lines?
When dealing with trees near power lines we take care to proceed with care, however we adhere to all safety guidelines around working near electrical works. When a tree is directly touching energized power lines, we arrange for the utility’s power lines to be de-energized before our crew enters the area around the energized power lines.
Will homeowner’s insurance pay for tree removal in Virginia Beach?
This varies with your policy and the tree situation. Most homeowners policies will pay to have a tree removed if it breaks through a tree and lands on your insured home or other property.
Are there any costs to estimate?
Yes. True Gen Tree Service offers complimentary, on site tree care estimates for all services. We visit your home, determine what is needed and provide you with a complete and accurate estimate before starting work. Give us a call at (757) 840-9608 or send an email to mike@truegentreeservice.com to schedule your tree removal.
